Dedicated Qualities
When it comes to delivering high-value, heavy goods, 7 Suns Delivery & Logistics’ solutions are a step above the rest. We understand the bigger service expectations that go hand-in-hand with big-ticket purchases. Our disciplined approach to customer service has positioned us to fulfil them like no one else.
• Consistent quality and control through 7 Suns experienced delivery teams and training
• Pre-appointment scheduling and efficient route planning
• In-home delivery, unpacking and placement where your customer designates
• Full-service product assembly, installation and instruction
Last impressions count for a lot.
The customer experience doesn’t end when consumer makes the purchase. The professionalism of your home delivery professionals can make or break customer satisfaction. Our delivery teams are the last point of contact for your customers during a transaction. That’s why it’s important to us that they be especially professional in their appearance, performance and demeanour. We are committed to leaving each and everyone of your delivery customers with an exceptionally positive impression so they’ll want to do business with your company again and again. We measure our performance against very high standards every day, evaluating everything from our on-time performance to our courtesy and care of the customers home and product.
We also frequently conduct surveys with our customers and their customers. We take the feedback from these surveys to heart, and we only consider ourselves successful if the feedback from them reflects a high level of satisfaction. Meeting the needs of our clients and ensuring that your consumers have an exceptionally positive home delivery experience is our bottom line.
Red Carpet Service
When it comes to delivery, your residential customers deserve nothing less than the best. This is the goal of 7 Suns’ Red Carpet Service. This service offers everything you’ll need to get your product from the store to your final customer, including:
• Blanket-wrap delivery services
• Placement in customers’ room of choice
• Removal and disposal of old merchandise
• Removal and disposal of debris
• Set-up, assembly and installation
• Operational instruction / product training
• Reverse logistics
When it comes to delivery, your residential customers deserve nothing less than the best. This is the goal of 7 Suns’ Red Carpet Service. This service offers everything you’ll need to get your product from the store to your final customer, including:
However it also comes with something more – the extra-delicate handling and care of your high-value products – and an extra level of attention to detail your customers will appreciate. From the “Red Carpet” to the protective booties our delivery teams wear to the blankets they use, our Red Carpet Service gives an added value experience that your customer will appreciate and put your company above the rest.
Diversity
If you want to build more e ciency into your job site deliveries, there’s no better choice than 7 Suns Delivery & Logistics.
We are highly experienced in deliveries of building material – serving everyone from professional home builders to contractors and do-it-yourselfers. We have access to a highly trained eet of the kinds of equipment you need to successfully transport everything from windows and millwork to cabinets and drywall.
Our specialized equipment includes:
• Box trucks (specifically designed to handle windows, doors and millwork)
• Truck-mounted forklifts (piggy-backed behind flatbed trailers)
Our services include:
• Specialized job site delivery
• Dedicated equipment and fleet management
• Reverse logistics
